Animal Tracker registration for dogs
Please log into your account HERE and you will the microchip records under 'Your Animals' in your account page.
You can generate 'transfer codes' to new keepers when they have been sold. We recommend that you do this as close to the animals' collection date as possible. Select 'Has X been sold?'.
If you have the owners details select Yes- I have the details of the new keerp and continue. Then complete the Transfer Form, make sure you have the new owners name, address and contact details so you can do this.
When completing the form, entering the new keeper's mobile number means they will receive the transfer code via SMS (text message) and entering the email address means they will additionally receive this via email.
In the SMS/email received by the new keeper (which is sent immediately after you initiate the transfer) they will be provided with their unique transfer code and advised to visit our Site within 14 days and use the code to complete the change of registration.
Please note that the postcode you enter for the new keeper when initiating the transfer must match the details that the new keeper subsequently enters online when they use the transfer code.
When the new keeper completes the transfer into their name then you will see the microchip record moves from 'Your Animals' in your account, to another section titled 'Historical Breeder Records'.
If you do not have the owners details select No- I do not have the details of the new keerp and continue. Then select Yes- I give approval for X to be transferred if the new keeper contact Animal Tracker and the 'Confirm Selection'. When the new owners get in touch with us we will then update the microchip registrations.
Do you still need help? If so please click here to contact our support team.
